By accessing or using the services of Quality One Logistics LLC, you agree to the following terms and conditions. Please read these terms carefully before using our services.

1. Services Provided

Quality One Logistics LLC provides freight dispatching and logistics services, including but not limited to shipment coordination, delivery scheduling, and related support services.

2. Account Responsibility

You may be required to create an account to access certain services. You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.

3. Payment Terms

• All service fees must be paid in full prior to processing a shipment, unless otherwise agreed in writing.
• We accept payments via credit card, bank transfer, and authorized online payment platforms.
• Late or failed payments may result in suspension of services.

4. Shipment Responsibilities

• You are responsible for providing accurate and complete shipment details.
• Shipments must be properly labeled, packaged, and compliant with all applicable laws and regulations.
• Quality One Logistics LLC is not responsible for delays, damages, or losses resulting from incorrect information, inadequate packaging, or regulatory violations.

5. Cancellation and Refunds

• Cancellations must be submitted within 24 hours of booking to qualify for a full refund.
• Refunds are issued only for services not rendered in accordance with the agreement.
• Certain fees may be non-refundable depending on service type.

6. Liability

While Quality One Logistics LLC takes reasonable measures to ensure safe and timely delivery, we are not liable for delays, damages, or losses caused by:

• Natural disasters or severe weather
• Accidents or third-party carriers
• Regulatory actions or unforeseen circumstances beyond our control

7. Termination of Service

We reserve the right to suspend or terminate access to our services at any time, without prior notice, if you violate these Terms of Service or engage in illegal or fraudulent activities.

8. Changes to Terms

We may update or modify these Terms of Service at any time. Updated terms will be posted on this page with the revised Last Updated date.

9. Governing Law

These Terms of Service are governed by and construed under the laws of the State of Tennessee, USA.

10. Contact Us

If you have questions or concerns about these Terms of Service, please contact us:

Quality One Logistics LLC
9003 Country Pecan Cv
Cordova, TN 38016

📧 Email: support@qualityonelogistics.com
📞 Phone: (901) 205-6461

Last Updated: 06-Sep-2025